Have Questions?
We’re Here For You.

FAQs

• How do I measure my bra size?

  Not sure how to measure bra size accurately? Put on your comfiest, unpadded bra and grab your measuring tape! We'll help you find your correct cup and band size. Our bra size calculator will do the rest to determine your best bra size and get you well on your way to your most comfortable plus-size bra yet.

• Will my bra stretch over time?

  Yes, all bands lose some elasticity and stretch over time. When you first get a bra, make sure it fits comfortably on the loosest hook so you can tighten as you wash and wear it. If your bra has stretched to the point it no longer fits snug below your bust — even on the tightest hook — it's time for a new one!

• How do you ensure product quality?

  Every Glamorise bra is designed right here in our New York City sewing studio where our industry-veteran team of designers and fit models have been making the most supportive plus-size bras since 1921. We source our own materials, partner closely with our vetted manufacturers and are involved in every step of the production process. We rigorously test quality control both before a new bra leaves our studio and once the final product has arrived at our distribution center to make sure the one you receive is every bit as perfect as the first one we designed.

• Will you restock my size soon?

  We do our best to update our inventory daily and stay ahead of top sellers, but every so often a bra is loved so much it flies off our shelves faster than we can keep up. If the bra you want is out of stock, we’d be happy to notify you by email the minute it’s back.

• How often should I replace my bra?

  Typically, a well-cared for bra will last six months, but how often you need to replace your bra depends on you. How frequently you wear it (everyday or girls night only?); how often you wash it (every 3 days or 3 months?); and how you wash it (by hand or machine?). One telltale sign that your bra has reached the end of its support life is a band so loose no hook setting can make it tight again.

• How often should I wash my bra?

  Wash your bra every 2-3 wears, more if it’s a sports bra. Even if you didn't sweat a drop, the oils from your body will start transferring to the bra fabric on first contact. It might not look or feel dirty to you, but the longer those skin oils are left unwashed the more room you’re giving skin-irritating bacteria to flourish.

• Which bra style is right for me?

  Finding the right fit is only part of the equation! A good bra should also fit your style, lifestyle and wardrobe. We make everything from the essentials like everyday T-shirt bras to the occasion-specific strapless bra and minimizer. Take a look at our silhouette solutions to find which style is right for you!

• Which level of bounce control do I need in a sports bra?

  Your level of bounce control depends on your workout intensity and how much compression makes you feel the most secure through it. Here's our quick guide to help you decide what level makes the most sense for you.
  
  Low Bounce Control
  Best for activities like yoga, walking or weight training with more controlled movement.
  
  Medium Bounce Control
  Ideal for workouts that pick up the pace, like spin class or step aerobics.
  
  High Bounce Control
  The most support for high-intensity, max-movement workouts like running or interval training.
  
  Adjustable Bounce Control
  A versatile option with less-or-more compression to go from low-to-high bounce control.

• What are my shipping options (and prices)?

  Get what you want, when you want it with (free) standard or expedited shipping options.
  
  USPS First Class Shipping
  Free
  Standard delivery in 3-5 business days anywhere in the US, including Hawaii and Alaska, APO/FPO and US territories. PO boxes included.
  
  UPS 2-Day Shipping
  $11.50
  Anywhere in the US, including Hawaii and Alaska. PO boxes not included.
  
  UPS Overnight Shipping
  $26.50
  Anywhere in the US, including Hawaii and Alaska. PO boxes not included.

• When will my order ship?

  Orders placed before 1PM EST ship same day. Orders received after 1PM EST (by any shipping method) will ship the following business day, excluding weekends & holidays.

• Where in the world do you ship?

  We ship everywhere in the United States, including Hawaii and Alaska, APO/FPO, and US territories. Currently, we do not ship internationally.

• How do I track my order?

  Check your inbox! Once your order has shipped and is on its way to you, we'll send a confirmation email with the tracking number so you can follow its progress. Didn't receive confirmation? One of our Customer Specialists can help with that.

• What payment methods do you accept?

  We like to make things easy. That's why we accpet Visa, Mastercard, American Express and Discover, as well as PayPal and Amazon Pay. Having trouble making a payment? Chat with one of our Customer Specialists.

• Can I change or cancel my order once it's placed?

  Once an order has been placed the gears are in motion to process payment and ship out, and it cannot be canceled or changed. However, our returns and exchange policy makes it free and hassle-free to send an order back.

• Can I exchange my order?

  If it's not love at first wear, send it back for a free exchange by following these instructions. At this time, international orders cannot be exchanged. Not sure which size to switch to? Chat with one of our Customer Specialists or try our bra size calculator.

• How do I make a return?

  Just like size exchanges, returns made within 40 days are free. We do not accept returns of final sale items. You can find our full return policy and instructions here.

• What if my order is missing, damaged or incorrect?

  If there is anything amiss about your order, we want to know about it right away so we can make it right. We will happily refund or replace anything that is missing, damaged or incorrect. Chat with a Customer Specialist to get started.

• My discount code doesn't work. What can I do?

  Oh no! Let's see if we can fix that. Make sure you're entering the code correctly with no extra or missing spaces (they're easy to miss) and check the expiration date (an expired code won't work). Our discount codes are applicable to full-priced items only. If the item you are trying to purchase is already on sale, the discount code will not be combinable with the sale price. Remember, you can only use one code at a time and each code can only be used once. If your code isn't expired and still isn't working, or you need a new code to be issued, a Customer Specialist will be happy to help.

• Can I earn rewards?

  Glamorise no longer offers a rewards program

• Can I become an affiliate?

  Sure can! And we'd love to share our success with you. Joining is easy (and free). Get started with these simple steps and start earning commission on every sale.

• Can I try before I buy?

  Not at this time, but we make it easy and free to return or exchange anything within 40 days so you have plenty of time to try on your Glamorise bra and decide if it's perfect for you. Your can read our full return and exchange policy here.

• Do you sell your products in stores?

  You'll find the widest size and style selection of our bras and sports bras on our website. If a new bra doesn't feel just right, you can return or exchange it for free as long it meets our policy guidelines. A limited collection of Glamorise bras is available in select boutiques across the continental US. To find the one nearest you, chat with a Customer Specialist.

• Can I Return Final Sale Items?

  Final sale items can not be returned nor exchanged.